Refund policy

TERMS OF SERVICE

Last updated: August 2026

Welcome to MaeVon Home & Collection. These terms explain the rules for using our website and buying from us. We've kept them in plain language on purpose.. this is a real agreement between you and us, and you deserve to actually understand it rather than skim past it.

By visiting maevonhome.com or placing an order with us, you agree to these terms. If you don't agree with something here, please don't use the site.

  1. Who We Are

MaeVon Home & Collection ("we," "us," "our") operates the website maevonhome.com, selling home décor products including but not limited to wall art, mirrors, rugs, and furniture.

For any questions, email us at help@maevonhome.com.

  1. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to place an order with us. By ordering, you confirm that you meet this requirement and that any payment method you use belongs to you or that you're authorized to use it.

  1. Products and Pricing

Product descriptions and images We try to describe and photograph our products as accurately as possible. Colors may appear slightly different depending on your screen, and minor variations in natural materials (wood grain, textile weave) are normal and not considered defects.

Pricing All prices are listed in US dollars and include shipping to the continental United States, as described in our Shipping Policy. We reserve the right to change prices at any time, but the price you pay is the price shown at the time you complete checkout.

Pricing errors Occasionally a product may be mispriced due to a technical or human error. If this happens, we'll contact you before charging you the incorrect amount, and you'll have the choice to proceed at the correct price or cancel for a full refund.

Availability All products are subject to availability. If an item becomes unavailable after you've ordered it, see Section 13 of our Shipping Policy for what happens next.

  1. Orders and Payment

Placing an order When you place an order, you're making an offer to buy. We accept that offer when we send you an order confirmation email. We reserve the right to refuse or cancel any order for reasons including suspected fraud, pricing errors, or inability to fulfill the order.

Payment Payment is processed securely at checkout through our payment provider. We do not store your full card details on our servers.

Sales tax Sales tax, where applicable, is calculated and displayed at checkout before you complete your purchase.

  1. Shipping and Delivery

Full details on shipping timeframes, costs, tracking, and what happens if something goes wrong are covered in our Shipping Policy, which forms part of these Terms.

  1. Returns and Refunds

Full details on returns, refunds, and cancellations are covered in our Return and Refund Policy, which forms part of these Terms.

  1. Your Account

If you create an account with us, you're responsible for keeping your login details confidential and for all activity that happens under your account. Let us know right away if you believe your account has been accessed without your permission.

  1. Acceptable Use

When using our site, you agree not to:

  • Use the site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems or another user's account
  • Interfere with or disrupt the site's security or functionality
  • Scrape, copy, or reproduce our content or product catalog for commercial use without permission
  • Submit false, misleading, or fraudulent information, including fraudulent orders or payment details

We reserve the right to suspend or terminate access for anyone who violates these terms.

  1. Intellectual Property

All content on maevonhome.com including text, graphics, logos, product photography, and site design is owned by us or our licensors and is protected by copyright and trademark law. You may not copy, reproduce, or use this content without our written permission, except for personal, non-commercial browsing and shopping.

  1. Reviews and User Content

If you submit a product review or other content to our site, you grant us a non-exclusive, royalty-free right to use, display, and reproduce that content in connection with our business. You're responsible for ensuring anything you submit is honest, accurate, and doesn't infringe on anyone else's rights. We reserve the right to remove any content we consider inappropriate, false, or in violation of these terms.

  1. Third-Party Links and Services

Our site may contain links to third-party websites or use third-party services (such as payment processors or shipping carriers). We're not responsible for the content, policies, or practices of any third party, and your use of those services is subject to their own terms.

  1. Disclaimer of Warranties

Our site and products are provided "as is." While we take care to describe our products accurately and ship them safely, we don't guarantee that the site will be uninterrupted, error-free, or completely secure, and we make no warranties beyond those expressly stated in these Terms or required by law.

  1. Limitation of Liability

To the fullest extent permitted by law, MaeVon Home & Collection is not liable for any indirect, incidental, or consequential damages arising from your use of the site or your purchase of our products. Our total liability for any claim relating to an order is limited to the amount you paid for that order.

This doesn't limit any rights you have under consumer protection law that can't be excluded by agreement.

  1. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, or damages arising from your violation of these Terms or your misuse of the site.

  1. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top reflects the most recent revision. Continuing to use the site after changes are posted means you accept the updated Terms.

  1. Governing Law

These Terms are governed by the laws of the United States and the state in which our business is registered, without regard to conflict of law principles.

  1. Contact Us

If you have questions about these Terms, email us at help@maevonhome.com and we'll aim to reply within one business day.